Tech Tips for Small Cafés & Restaurants: Save Time, Impress Guests

Running a café or small restaurant isn’t just about good food and friendly service — it’s about juggling bookings, rotas, stock, and food safety too. And if you’ve got a team of just a few people, every second counts.

Thankfully, technology is making life easier for independent hospitality businesses across the UK. You don’t need to be a tech expert or have a huge budget — just a few smart tools can make a big difference.

1. Smarter Point-of-Sale (POS) Systems

Modern POS systems are about more than just taking payments. Tools like Square, Zettle, or Lightspeed give you:

  • Real-time sales data

  • Stock tracking (down to the last croissant)

  • Easy menu updates

  • Built-in loyalty schemes

Many also work from a phone or tablet, with no need for bulky till hardware.

2. Online Ordering and Table Booking

Even if you don’t do full takeaway, having an online menu or simple booking link is a must these days.

You can:

  • Take bookings via your website or social media

  • Reduce no-shows with automated reminders

  • Accept click-and-collect or delivery orders

  • Sync everything with your calendar or POS

Tools like OpenTable, Tablein, or GloriaFood are affordable and easy to use.

3. Staff Rotas and Timesheets Made Easy

When you’ve got a small team, planning shifts fairly — and tracking hours — can get messy.

Apps like Planday, Homebase, or Deputy let you:

  • Build rotas quickly

  • Handle shift swaps without endless messages

  • Track hours and export to payroll

  • Stay compliant with working time rules

And your staff can view everything on their phones.

4. Food Safety and Hygiene Records

Food hygiene isn’t optional — but it doesn’t have to mean piles of paper either.

Tools like Safer Food Group, FoodDocs, or even basic Google Forms can help with:

  • Daily opening/closing checklists

  • Fridge/freezer temperature logs

  • Cleaning schedules

  • Staff training records

It’s easier to stay compliant — and be ready for that next inspection.

5. Building Your Online Reputation

Most customers will Google you before they visit. Make sure they like what they see.

  • Keep your Google Business profile up to date

  • Use Canva or Later to plan social posts

  • Ask for reviews with a friendly follow-up (or automate it!)

  • Monitor mentions or reviews using tools like Reputon

Good tech here = more footfall and repeat visits.

Start Small and Build Up

You don’t need a full digital system overnight. Most cafés and restaurants start with just one upgrade:

  • Switch from a card machine to a smart POS

  • Take table bookings online

  • Digitise your cleaning checks

Each step makes life easier, saves time, and helps your business shine.

Need Help Getting Started?

At Infracto, we help small hospitality businesses across the UK choose, set up, and manage the right tools — without jargon or unnecessary extras. You stay focused on great service — we’ll take care of the tech.

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